Ethel Grace S. Glimada

HIPAA-Certified Medical Virtual Assistant and Registered Nurse with experience in healthcare, customer service, and administration, supporting patient communication, appointment scheduling, EHR documentation, and privacy-compliant workflows. Experienced in handling email, chat, phone, and virtual communications in fast-paced environments. Skilled in patient coordination, medical documentation, customer support, and remote collaboration. Recognized for maintaining accuracy, improving workflow efficiency, and delivering professional, patient-centered service.